Crisis Resources

If you believe that you or a child is in immediate danger or in a life-threatening situation, please contact the police immediately by dialling 000.

Emergency Help

If you or someone you know is in crisis, and you are unsure which service to contact, call Kids Helpline on 1800 55 1800 or Lifeline on 13 11 14. Both are available from anywhere in Australia 24 hours a day (toll free) and provide generalist crisis counselling, information and referral services.

Kids Helpline

Free 24/7 phone and online counselling service for young people aged 5 to 25.

Lifeline

24/7 suicide prevention and crisis support. Provides all Australians access to crisis support and suicide prevention services.

13YARN

‍13YARN is an Aboriginal & Torres Strait Islanders crisis support line. Available 24/7. No shame, no judgement, safe place to yarn.

Child and youth mental health services

Free and confidential mental health services for children and young people up to 18, with severe or complex mental health needs.

You can also find more information about available helplines here.

Reporting Concerns

If you have a reason to suspect a child is experiencing harm, or is at risk of experiencing harm, you can report your concerns to the relevant authorities:

Queensland Child Safety Services: 1800 177 135

- During normal business hours – contact the Regional Intake Service.
- After hours and on weekends – contact the Child Safety After Hours Service Centre on 1800 177 135. (Operates 24/7)